RESPONSIBILITIES
The LAD-T Telephony Engineer will be experienced in the delivery of Voice/Telephony services and will be responsible for the following:
- Installation, configuration, maintenance, administration, and support of Voice Services in the LAD-T solution
- Provide network engineering support to the wider program.
- Production and review of all levels of design artefacts.
- Supporting wider NSoIT(D) system testing activities.
- Working with Service Management to resolve issues.
EXPERIENCE
In order to deliver this service, it is essential that individuals have at significant experience of the following:
- Installation, configuration, maintenance, administration, and support of NATO VoIP telephony systems and the delivery and codes of connection for both.
- Installation, configuration, maintenance, administration, and support of FMN Voice & Video
- Integration of voice user services at Enterprise Level
- Working in an Agile delivery model and working in a fast moving, developing environment with operational priorities.
- Experience with voice implementation that conforms to both JSP and NATO STANAG standards.
- Experience with QoS implementation that conforms to both JSP and NATO STANAG standards.
- Experience working with NATO to deliver NATO NS voice and video (if required) services
- Obtained CISCO CCNP Networking qualification within the last five years and be highly skilled and conversant with:
- CISCO Switches
- CISCO Routers
- VLANS
- QoS
- OSPF
- BGP
- VOIP
- MCU (Multi Point Conference Unit)
- Session Border Controllers
- CISCO CUBE
- Have excellent communication skills with diverse and adverse audiences
- Have excellent critical thinking and analytical skills.
- Hold a current SC clearance and be prepared to undergo DV clearance.
- Competent in MS Office Suite.
DESIRABLES
In order to deliver this service, it is desirable that individuals have:
- Experience of:
- Working within the public sector, preferably Defence, and ideally with Defence Digital (formerly ISS).
- Poly Clarity Real Presence
- SKYPE
- Cisco Call Manager
- Unified Communications
- IP Crypto
- The Atlassian Toolset – JIRA, Confluence and BitBucket for delivering Agile based projects.
- Delivering in Agile and Waterfall project management environments